Legal

Privacy Policy

Last updated [DATE]

Template — not yet reviewed. This text is placeholder scaffolding. Values in [square brackets] are unfilled, and nothing here should be relied on until it has been through legal review.

This policy explains what [LEGAL ENTITY NAME] ("Northnest", "we") collects when you enquire about or book a journey, why we collect it, and what control you have over it.

What we collect

We collect only what we need to plan and run your trip:

Contact details you give us — name, email, phone, country of residence.
Trip details — dates, party size, interests, pace and comfort preferences.
Documents required for permits — passport or ID details, where a state requires them.
Accessibility, dietary and medical information you choose to share so we can plan safely.
Basic analytics about how this site is used. [CONFIRM ANALYTICS PROVIDER]

How we use it

To answer your enquiry and prepare a costed itinerary.
To arrange permits, transport, stays and guides with our partners.
To reach you before and during your trip, including the 24×7 duty line.
To meet legal and tax obligations in India. [CONFIRM RETENTION REQUIREMENTS]

We do not sell your personal information, and we do not use it for advertising.

Who we share it with

We share the minimum necessary with the hosts, guides, drivers and stays delivering your journey, and with government authorities where a permit application requires it. Our partners are bound by our Partner Charter. [LINK CHARTER]

How long we keep it

Enquiry records are kept for [X] months. Booking and financial records are kept for [X] years, as required by Indian tax law. Permit documents are deleted once the permit has been issued and the trip has ended. [CONFIRM ALL THREE]

Your rights

You can ask us for a copy of what we hold, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to [legal@northnest.in] and we will respond within [X] days.

Cookies

This site uses [DESCRIBE COOKIES IN USE]. You can refuse non-essential cookies without losing any functionality.

Contact

Questions about this policy go to [legal@northnest.in], or by post to [LEGAL ENTITY NAME], [REGISTERED ADDRESS], Jorhat, Assam, India.